Supporting managers is what Nami Consulting does for a living. So the firm decided to apply to itself what it recommends to its clients, rather than being, in the words of its CEO Virginie Lalanne, "the shoemaker's children who go barefoot". In this two-minute video (in French, with French subtitles), she explains how her managers use Callimac every day.
The problem: a lot of loneliness between two training courses
Management is learned on the job. The downside is that we practice on real team members, who sometimes bear the brunt of our clumsiness.
And management coaching remains a privilege: it reaches some employees, in the companies that choose to invest in it. Most of the time, it means one training course, a few coaching sessions, and a lot of loneliness in between.
Nami's choice
At Nami, we want our managers, even junior ones, to get support worthy of senior executives.
To get there, Nami gave Callimac to all of its managers: a dedicated AI consultant that knows the firm's stances, culture and ways of working, and supports them day to day as well as at key moments.
Three everyday uses
1. Preparing career reviews. They are the equivalent of annual reviews, but Nami holds three a year. Callimac helps collect feedback and analyze it "far more accurately than if we were alone in front of our screen".
2. Developing team members. Callimac suggests the right development areas, drawing both on management theory and on its knowledge of the company. As Virginie Lalanne puts it: "We feel much more relevant."
3. Practicing difficult conversations. Before a tough conversation, the manager rehearses it in near-real conditions.
With Callimac playing the team member and us playing the manager, it changes everything.
What managers say
One sentence keeps coming back from Nami's managers since they started using Callimac:
Since we've had Callimac, I feel like I find the right words, I feel more human in my management, while still being able to get across the harder messages I wanted to deliver.
Nami also offers Callimac to its clients as a follow-up to its management coaching programs. According to Virginie Lalanne, they give exactly the same feedback.
Full transparency
Nami Consulting is a Callimac partner firm: it sits on our board and offers Callimac to its clients. We prefer to say so plainly: this testimonial comes from a partner whose managers use Callimac every day.
Curious what Callimac could do for your managers? Request a demo, or watch the testimonial chapter by chapter on its dedicated page.
